Infogex IT Outsourcing & Infrastructure
TECHNICAL CAPABILITIES CATALOG

Technology Infrastructure. Engineered End to End.

From outsourced IT support to enterprise infrastructure, security, connectivity and communications — we design, deploy and manage the technology your business depends on.

01
PRIMARY COMMERCIAL OFFERING

IT Services for Businesses

Infogex functions as an external IT department for organizations without a full internal IT team or for companies seeking extra technical bandwidth. We provide day-to-day employee helpdesk support throughout the workweek, onsite technician dispatch, device management, and continuous infrastructure maintenance.

Remote IT Support

Employee helpdesk for Microsoft 365, laptops, printers, user accounts, password resets, and software troubleshooting.

Onsite Technician Visit

Hands-on intervention for physical hardware failures, structured cabling repair, new workstation setup, and switch maintenance.

Proactive Management

Infrastructure monitoring, cloud backups, security policy updates, and system health checks before disruptions occur.

02
INFRASTRUCTURE ENGINEERING

Data Center & Server Rooms

We design, build, and maintain enterprise server rooms and data center physical infrastructure. From structured copper and fiber optic cabling to rack organization, power distribution, UPS redundancy, and climate control, Infogex ensures high availability and physical security for server hardware.

CABLING

Structured Cabling & Fiber

Cat6A/Cat7 cable runs, patch panels, cable tray management, and high-speed fiber optic backbones.

POWER

UPS & Power Distribution

Enterprise battery backup systems (UPS), managed PDUs, and dual-feed power redundancy.

RACKS

Rack Design & Layout

Enclosed server cabinets, patch panel organization, rail mounting, and airflow management.

COOLING

Precision Cooling & Environment

Server room climate control monitoring, humidity sensors, and environmental alert systems.

03
CONNECTIVITY ARCHITECTURE

Enterprise Networking & Wi-Fi

Reliable corporate networking is the backbone of modern operations. Infogex architects LAN and WAN environments, deploys managed Cisco switches and routers, configures seamless enterprise Wi-Fi roaming, segments traffic into secure VLANs, and connects multi-site offices via secure IPSec VPN tunnels.

Managed Switching & Routing

Layer 2/3 core switch configuration, VLAN segmentation, link aggregation, and network monitoring.

Enterprise Wi-Fi Roaming

Centralized wireless access point controller deployment, guest portal isolation, and zero-drop roaming.

Branch & VPN Interconnect

Site-to-site encrypted VPN tunnels, remote worker VPN access, and redundant WAN failover circuits.

04
PHYSICAL SECURITY INFRASTRUCTURE

Surveillance & Physical Security

Protect your physical facilities with enterprise surveillance and access control systems. We design high-definition IP camera networks, intelligent Hikvision NVR video recording servers, biometric door access control, and time attendance management systems.

HD IP Camera Networks & NVR

High-definition PoE IP surveillance cameras, long-term video retention NVR storage, and remote video monitoring.

Biometric Access Control

Fingerprint, RFID card, and facial recognition door security controllers for restricted server rooms and office areas.

Attendance Systems Integration

Centralized employee attendance tracking software integrated with HR management platforms.

05
SYSTEMS & AUTOMATION

Cloud, Automation & Infrastructure

Modernize business workflows and server architecture. Infogex manages cloud servers, VPS environments, system backup pipelines, workflow automation with n8n, API integrations, and AI infrastructure setup.

Cloud Servers & VPS Management

Deployment and maintenance of cloud Linux servers, virtual private servers, storage volumes, and DNS management.

Workflow Automation with n8n

Custom business process automation connecting internal databases, CRM systems, webhooks, and communication channels.

AI Infrastructure Integration

Configuring secure API pipelines and internal AI tooling infrastructure tailored for corporate environments.

06
TELEPHONY & COMMUNICATIONS

VoIP Systems

Provider-agnostic enterprise telephony solutions. We design, configure, and maintain IP-PBX systems, SIP trunks, call center routing, IVR auto-attendants, and mobile softphone apps. Supported technology platforms include 3CX, Asterisk, and other compatible VoIP systems depending on customer requirements.

IP PBX & Business Telephony

Cloud or on-premise IP-PBX setup, extension provisioning, SIP desk phones, and mobile softphone integration.

Call Center & IVR Routing

Interactive Voice Response (IVR) menus, call queues, agent monitoring, call recording, and analytics.

Supported Platforms (3CX & Asterisk)

Certified configuration of 3CX IP-PBX, open-source Asterisk platforms, and SIP trunk provider routing.

07
SECURITY ARCHITECTURE

Cybersecurity & Network Defense

Cybersecurity integrated directly into your technology infrastructure. Infogex deploys next-generation Fortinet and Cisco firewalls, endpoint antivirus protection, Zero Trust VPN remote access, network isolation, and vulnerability assessments to defend company data.

Next-Gen Firewalls (Fortinet & Cisco)

Deep packet inspection, intrusion prevention (IPS), malware filtering, and web content security policies.

Endpoint Security & Access Control

Centralized workstation antivirus management, device encryption, multi-factor authentication (MFA), and zero-trust policies.

Vulnerability Audits & Monitoring

Periodic internal network security assessments, firewall log reviews, and automated patch management.

Need Technical Capabilities For Your Business?

Book a technical consultation with an Infogex senior engineer or chat directly via WhatsApp to discuss your requirements.